{"id":130,"date":"2026-07-29T11:52:43","date_gmt":"2026-07-29T11:52:43","guid":{"rendered":"https:\/\/phantombuster.com\/legal\/?page_id=130"},"modified":"2026-07-29T09:52:40","modified_gmt":"2026-07-29T09:52:40","slug":"privacy-policy","status":"publish","type":"page","link":"https:\/\/phantombuster.com\/legal\/privacy-policy\/","title":{"rendered":"Privacy Policy"},"content":{"rendered":"<p><em><strong>English version<\/strong><\/em><\/p>\n<h2>What is the purpose of our Privacy Policy?<\/h2>\n<div class=\"elementor-element elementor-element-58d240db elementor-widget elementor-widget-text-editor\" data-id=\"58d240db\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n<p>The Phantom Company, which manages the PhantomBuster platform, attaches great importance to the protection and confidentiality of your personal data, which we consider to be a guarantee of our professionalism and trustworthiness.<\/p>\n<p>As such, our Privacy Policy clearly demonstrates our commitment to ensuring that The Phantom Company complies with the applicable rules on personal data protection, in particular the General Data Protection Regulation (\u201c<a href=\"https:\/\/eur-lex.europa.eu\/eli\/reg\/2016\/679\/oj\/eng\">GDPR<\/a>\u201d).<\/p>\n<p>In particular, our Privacy Policy aims to inform you about how and why we process your personal data in connection with the services we provide to you.<\/p>\n<\/div>\n<div class=\"elementor-element elementor-element-cce081c elementor-widget elementor-widget-heading\" data-id=\"cce081c\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n<h2 class=\"elementor-heading-title elementor-size-default\">Who is our Privacy Policy for?<\/h2>\n<\/div>\n<div class=\"elementor-element elementor-element-2821d8e4 elementor-widget elementor-widget-text-editor\" data-id=\"2821d8e4\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n<p>The Phantom Company, which manages the PhantomBuster platform, attaches great importance to the protection and confidentiality of your personal data, which we consider to be a guarantee of our professionalism and trustworthiness.<\/p>\n<p>As such, our Privacy Policy clearly demonstrates our commitment to ensuring that The Phantom Company complies with the applicable rules on personal data protection, in particular the General Data Protection Regulation (\u201c<a href=\"https:\/\/eur-lex.europa.eu\/eli\/reg\/2016\/679\/oj\/eng\">GDPR<\/a>\u201d).<\/p>\n<p>In particular, our Privacy Policy aims to inform you about how and why we process your personal data in connection with the services we provide to you.<\/p>\n<\/div>\n<div class=\"elementor-element elementor-element-4507c047 elementor-widget elementor-widget-heading\" data-id=\"4507c047\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n<h2 class=\"elementor-heading-title elementor-size-default\">Why do we process your personal data and on what basis?<\/h2>\n<\/div>\n<div class=\"elementor-element elementor-element-1f5fdc4f elementor-widget elementor-widget-text-editor\" data-id=\"1f5fdc4f\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n<p>We process your personal data for the following purposes:<\/p>\n<ul role=\"list\">\n<li>To navigate our websites, benefit from our services, and so that we can respond to your requests based on our terms and conditions and our legitimate interest in providing you with the best service.<\/li>\n<li>To use and benefit from our service and all its features based on our terms and conditions.<\/li>\n<li>To manage user accounts and Workspaces (e.g., account creation, access to the service, and account deletion) based on our terms and conditions.<\/li>\n<li>To write comments about the management of your files based on our terms and conditions.<\/li>\n<li>To communicate with our customer support service via our customer service platform and our chat\/chatbot based on our terms and conditions and our legitimate interest in responding to your requests and complaints in the best possible way.<\/li>\n<li>To resolve any difficulties you may encounter when using our services when you contact our support service based on our terms and conditions and our legitimate interest in resolving your issues.<\/li>\n<li>To access your LinkedIn session cookie, where strictly necessary, for the purpose of diagnosing and resolving technical issues affecting your account when you open a support ticket with our team. Based on our Terms and Conditions, our legitimate interest in ensuring the quality and continuity of our services, and subject to your prior explicit consent.<\/li>\n<li>To manage subscriptions, online payments, and billing based on our terms and conditions and our legitimate interest in obtaining compensation for the provision of our services.<\/li>\n<li>To receive technical emails (e.g., password changes, etc.) that are essential to the proper functioning of our service based on our terms and conditions.<\/li>\n<li>To be able to download and import documents onto our platform based on our terms and conditions.<\/li>\n<li>To guarantee and enhance the security and quality of our services on a daily basis (e.g., statistics, data security, etc.) based on our legal obligations, our terms and conditions, our legitimate interest in ensuring the proper functioning of our services, and our legal and contractual obligations regarding the security of our services and the data we process.<\/li>\n<li>To send you satisfaction surveys or ask for your opinion on our services based on our legitimate interest in improving our services.<\/li>\n<li>To receive our newsletter, marketing and commercial emails, and personalized advertising campaigns about our services (Ads), based on our legitimate interest in maintaining a relationship with our users, allowing you to opt out at any time.<\/li>\n<li>To measure your email opens and personalize the content, frequency and channel of communications, using tracking pixels. This processing is based on your consent.<\/li>\n<li>To organize webinars and engage our community based on our legitimate interest in retaining our users.<\/li>\n<li>To monitor and comment on our publications on our community, the academy, social networks, and video sharing platforms based on our legitimate interest in having a dedicated page on these sites and allowing you to use the product optimally.<\/li>\n<li>To manage the affiliate program based on the affiliate program\u2019s terms and conditions.<\/li>\n<li>To provide you with external support and assistance in using all the features of PhantomBuster based on our legitimate interest in offering you the best service.<\/li>\n<li>To apply for a position at The Phantom Company based on the discussions we have with you during the recruitment process and our legitimate interest in recruiting and selecting candidates and pre-contractual measures (employment contract).<\/li>\n<li>To manage any disputes or pre-litigation, combat fraud or misuse of our platform, or to comply with certain legal obligations incumbent upon us based on our legitimate interest in defending ourselves in the event of a claim or dispute, and legal obligations.<\/li>\n<\/ul>\n<p>Your data is collected directly from you when you use our services, and we undertake to process your data only for the reasons described above.<\/p>\n<\/div>\n<div class=\"elementor-element elementor-element-5ff747ee elementor-widget elementor-widget-heading\" data-id=\"5ff747ee\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n<h2 class=\"elementor-heading-title elementor-size-default\">What personal data do we process and for how long?<\/h2>\n<\/div>\n<div class=\"elementor-element elementor-element-b6bf33e elementor-widget elementor-widget-text-editor\" data-id=\"b6bf33e\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n<p>We have summarized below the categories of personal data and their respective retention periods:<\/p>\n<ul role=\"list\">\n<li><strong>Professional identification data<\/strong> relating to account and Workspace management (e.g., last name, first name, position, company, etc.) and contact details (e.g., email address and work phone number, etc.) are retained for the duration of the service provision, plus the legal limitation periods, which are generally five years.<\/li>\n<li><strong>Economic and financial data<\/strong> (such as bank details or billing information) retained for the time necessary to process the transaction and manage billing. This period may be extended in accordance with legal obligations, in particular for accounting purposes (10 years, or in the event of a dispute, 5 years). The Phantom Company only has access to the last four digits of your credit card number, the cardholder\u2019s name, and the expiration date for verification or identification purposes.<\/li>\n<li><strong>Professional identification data collected for marketing and advertising purposes<\/strong> is retained until you unsubscribe\/object, or until your account is deleted.<\/li>\n<li><strong>Data relating to messages sent by you within the community<\/strong> is kept for three years from the date of publication.<\/li>\n<li><strong>Data relating to your identification as an affiliate of the company<\/strong> is kept for the duration of the commercial relationship. In addition, there are legal limitation periods, which are generally five years.<\/li>\n<li><strong>Email addresses for receiving our newsletter<\/strong> are kept until you unsubscribe from the newsletter.<\/li>\n<li><strong>The date of the last email opening <\/strong>is retained and updated upon each new opening, with the previous date being overwritten.<\/li>\n<li><strong>Connection data<\/strong> (e.g., logs, IP address, etc.) is kept for a period of one year.<\/li>\n<li><strong>LinkedIn session cookie data<\/strong> accessed for support purposes is retained only for the duration necessary to resolve the relevant technical issue, and kept for the sole duration of the support intervention.<\/li>\n<li><strong>Data provided in your resume\/cover letter or digital equivalent<\/strong> will be retained for the duration of the recruitment process and for two years after the last contact, or when you request its deletion.<\/li>\n<li><strong>Cookies and trackers<\/strong> are generally retained for a period of 13 months (see our <a href=\"https:\/\/phantombuster.com\/cookie-policy\">cookie policy<\/a> for more information).<\/li>\n<\/ul>\n<p>Upon expiry of the applicable retention periods, the deletion of your personal data is irreversible and we will no longer be able to communicate it to you after this period. At most, we may only retain anonymous data for statistical purposes.<\/p>\n<p>Please also note that in order to protect ourselves in the event of a dispute, we are required to retain all data concerning you for the entire statute of limitations for legal action even after the expiry of the retention periods described above.<\/p>\n<\/div>\n<div class=\"elementor-element elementor-element-3730245 elementor-widget elementor-widget-heading\" data-id=\"3730245\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n<h2 class=\"elementor-heading-title elementor-size-default\">What rights do you have to control the use of your personal data?<\/h2>\n<\/div>\n<div class=\"elementor-element elementor-element-47a0ab6d elementor-widget elementor-widget-text-editor\" data-id=\"47a0ab6d\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n<p>The applicable data protection regulations grant you specific rights that you can exercise at any time and free of charge to control how we use your data.<\/p>\n<ul role=\"list\">\n<li><strong>Right to access and copy your personal data<\/strong>, provided that this request does not conflict with business secrecy, confidentiality, or the secrecy of correspondence.<\/li>\n<li><strong>Right to rectify personal data<\/strong> that is inaccurate, obsolete, or incomplete.<\/li>\n<li><strong>Right to request the erasure<\/strong> <strong>(\u201cright to be forgotten\u201d)<\/strong> of your personal data that is not essential to the proper functioning of our services.<\/li>\n<li><strong>Right to restrict the processing of your personal data<\/strong>, which allows us to photograph the use of your data in the event of a dispute over the legitimacy of processing.<\/li>\n<li><strong>Right to data portability<\/strong>, which allows you to retrieve some of your personal data in order to store it or transfer it easily from one information system to another.<\/li>\n<li><strong>Right to give instructions on the fate of your data in the event of death<\/strong>, either through you, a trusted third party, or a beneficiary.<\/li>\n<\/ul>\n<p>For a request to be taken into account, it must be made directly by you at <strong>dpo@thephantomcompany.com<\/strong>.<\/p>\n<p>Any request that is not made in this manner cannot be processed.<\/p>\n<p>Requests cannot be made by anyone other than you or your duly authorized representative. We may therefore ask you to provide proof of identity or of your authorization or power of attorney if we have doubts about the identity of the person making the request.<\/p>\n<p>We will respond to your request as soon as possible, within a maximum of three months of receipt, in the event that the request is technically complex or if we receive numerous requests at the same time.<\/p>\n<blockquote><p>Please note that we may always refuse to respond to any request that is excessive or unfounded, particularly if it is repetitive.<\/p><\/blockquote>\n<\/div>\n<div class=\"elementor-element elementor-element-e973c19 elementor-widget elementor-widget-heading\" data-id=\"e973c19\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n<h2 class=\"elementor-heading-title elementor-size-default\">Who can access your personal data?<\/h2>\n<\/div>\n<div class=\"elementor-element elementor-element-138a9ff1 elementor-widget elementor-widget-text-editor\" data-id=\"138a9ff1\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n<p><span style=\"font-weight: 400;\">Your personal data is processed by our teams and our technical service providers for the sole purpose of operating our service.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">We would like to point out that we check all our technical service providers before hiring them to ensure that they strictly comply with the applicable rules on personal data protection.<\/span><\/p>\n<p>&nbsp;<\/p>\n<p><strong>FURTHERMORE, WE GUARANTEE THAT WE WILL NEVER SELL YOUR DATA TO THIRD PARTIES.<\/strong><\/p>\n<\/div>\n<div class=\"elementor-element elementor-element-64a6189a elementor-widget elementor-widget-heading\" data-id=\"64a6189a\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n<h2 class=\"elementor-heading-title elementor-size-default\">Can your personal data be transferred outside the European Union?<\/h2>\n<\/div>\n<div class=\"elementor-element elementor-element-75304068 elementor-widget elementor-widget-text-editor\" data-id=\"75304068\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n<p>The personal data processed by our PhantomBuster platform is hosted exclusively on servers located within the European Union.<\/p>\n<p>Furthermore, we do our utmost to only use technical tools whose servers are also located within the European Union. If this is not the case, we take great care to ensure that they implement the appropriate safeguards required to ensure the confidentiality and protection of your personal data.<\/p>\n<\/div>\n<div class=\"elementor-element elementor-element-60641e7f elementor-widget elementor-widget-heading\" data-id=\"60641e7f\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n<h2 class=\"elementor-heading-title elementor-size-default\">How do we protect your personal data?<\/h2>\n<\/div>\n<div class=\"elementor-element elementor-element-552fc065 elementor-widget elementor-widget-text-editor\" data-id=\"552fc065\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n<p><span style=\"font-weight: 400;\">We implement the following technical and organizational measures to ensure the security of your personal data on a daily basis and, in particular, to combat any risk of destruction, loss, alteration, or disclosure.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Our hosting systems benefit from systematic encryption, network partitioning, and strict role-based access control. Sensitive connections are logged, passwords are encrypted, and secure backups are performed regularly. Access to data is subject to rigorous authorization procedures, with enhanced authentication (MFA) and compliance with the principle of least privilege.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Our teams apply regular security patches, perform audits and intrusion tests, and have implemented a bug bounty program. Confidentiality is contractually guaranteed, and all employees receive regular training on GDPR and cybersecurity.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Finally, we continuously monitor the security status of our infrastructure and have implemented an incident management plan to protect your data in all circumstances.<\/span><\/p>\n<\/div>\n<div class=\"elementor-element elementor-element-3758519 elementor-widget elementor-widget-heading\" data-id=\"3758519\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n<h2 class=\"elementor-heading-title elementor-size-default\">Do we use cookies when you browse our platform?<\/h2>\n<\/div>\n<div class=\"elementor-element elementor-element-1bfa58b2 elementor-widget elementor-widget-text-editor\" data-id=\"1bfa58b2\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n<p>We inform you that we use cookies when you browse our platform. For more information, please consult our\u00a0<a href=\"https:\/\/phantombuster.com\/cookie-policy\" target=\"_blank\" rel=\"noopener\" data-fpl-component=\"primitive\">Cookie Policy<\/a>.<\/p>\n<\/div>\n<div class=\"elementor-element elementor-element-395f647d elementor-widget elementor-widget-heading\" data-id=\"395f647d\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n<h2 class=\"elementor-heading-title elementor-size-default\">Who can you contact for more information about the use of your personal data?<\/h2>\n<\/div>\n<div class=\"elementor-element elementor-element-88aa875 elementor-widget elementor-widget-text-editor\" data-id=\"88aa875\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n<p>To best ensure the protection and integrity of your data, we have officially appointed an independent Data Protection Officer (\u201cDPO\u201d) to our supervisory authority.<\/p>\n<p>You can contact our DPO at any time, free of charge, at\u00a0<a href=\"mailto:dpo@thephantomcompany.com\" target=\"_blank\" rel=\"noopener\" data-fpl-component=\"primitive\">dpo@thephantomcompany.com<\/a> to obtain more information or details about how we process your data.<\/p>\n<\/div>\n<div class=\"elementor-element elementor-element-439e3308 elementor-widget elementor-widget-heading\" data-id=\"439e3308\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n<h2 class=\"elementor-heading-title elementor-size-default\">How can you contact the CNIL?<\/h2>\n<\/div>\n<div class=\"elementor-element elementor-element-651e4e32 elementor-widget elementor-widget-text-editor\" data-id=\"651e4e32\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n<p><span style=\"font-weight: 400;\">You can contact the \u201cCommission nationale de l&#8217;informatique et des libert\u00e9s\u201d or \u201cCNIL\u201d at any time at the following address: Service des plaintes de la CNIL, 3 place de Fontenoy \u2013 TSA 80751, 75334 Paris Cedex 07 or by telephone on 01.53.73.22.22.<\/span><\/p>\n<\/div>\n<div class=\"elementor-element elementor-element-2fc58370 elementor-widget elementor-widget-heading\" data-id=\"2fc58370\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n<h2 class=\"elementor-heading-title elementor-size-default\">Can the Privacy Policy be modified?<\/h2>\n<\/div>\n<div class=\"elementor-element elementor-element-5c4950b8 elementor-widget elementor-widget-text-editor\" data-id=\"5c4950b8\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n<p><span style=\"font-weight: 400;\">We may modify our Privacy Policy at any time to adapt it to new legal requirements or to new processing methods that we may implement in the future.<\/span><\/p>\n<\/div>\n<p>&nbsp;<\/p>\n<p>***<\/p>\n<p>&nbsp;<\/p>\n<div class=\"elementor-element elementor-element-5c4950b8 elementor-widget elementor-widget-text-editor\" data-id=\"5c4950b8\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n<p><strong><em>French version<\/em><\/strong><\/p>\n<p>&nbsp;<\/p>\n<h2>Quelle est l\u2019utilit\u00e9 de notre Politique de confidentialit\u00e9 ?<\/h2>\n<p>The Phantom Company, qui g\u00e8re la plateforme PhantomBuster, accorde une grande importance \u00e0 la protection et la confidentialit\u00e9 de vos donn\u00e9es personnelles qui repr\u00e9sentent, pour nous, un gage de s\u00e9rieux et de confiance.<\/p>\n<p>A ce titre, notre Politique de confidentialit\u00e9 des donn\u00e9es personnelles t\u00e9moigne pr\u00e9cis\u00e9ment de notre volont\u00e9 de faire respecter, au sein de The Phantom Company, les r\u00e8gles applicables en mati\u00e8re de protection des donn\u00e9es personnelles et, plus particuli\u00e8rement, celles du R\u00e8glement g\u00e9n\u00e9ral sur la protection des Donn\u00e9es (&#8220;RGPD&#8221;).<\/p>\n<p>En particulier, notre Politique de confidentialit\u00e9 vise \u00e0 vous informer sur la mani\u00e8re et les raisons pour lesquelles nous traitons vos donn\u00e9es personnelles dans le cadre des services que nous vous fournissons.<\/p>\n<h2>A qui s\u2019adresse notre Politique de confidentialit\u00e9 ?<\/h2>\n<p>The Phantom Company, qui g\u00e8re la plateforme PhantomBuster, accorde une grande importance \u00e0 la protection et la confidentialit\u00e9 de vos donn\u00e9es personnelles qui repr\u00e9sentent, pour nous, un gage de s\u00e9rieux et de confiance.<\/p>\n<p>A ce titre, notre Politique de confidentialit\u00e9 des donn\u00e9es personnelles t\u00e9moigne pr\u00e9cis\u00e9ment de notre volont\u00e9 de faire respecter, au sein de The Phantom Company, les r\u00e8gles applicables en mati\u00e8re de protection des donn\u00e9es personnelles et, plus particuli\u00e8rement, celles du R\u00e8glement g\u00e9n\u00e9ral sur la protection des Donn\u00e9es (&#8220;RGPD&#8221;).<\/p>\n<p>En particulier, notre Politique de confidentialit\u00e9 vise \u00e0 vous informer sur la mani\u00e8re et les raisons pour lesquelles nous traitons vos donn\u00e9es personnelles dans le cadre des services que nous vous fournissons.<\/p>\n<h2>Pourquoi traitons-nous vos donn\u00e9es personnelles et sur quel fondement ?<\/h2>\n<p>Nous traitons vos donn\u00e9es personnelles pour les finalit\u00e9s suivantes :<\/p>\n<ul>\n<li>Pour naviguer sur nos sites internet, b\u00e9n\u00e9ficier de nos services et afin que nous puissions r\u00e9pondre \u00e0 vos demandes, sur la base de nos conditions g\u00e9n\u00e9rales d&#8217;utilisation et de notre int\u00e9r\u00eat l\u00e9gitime \u00e0 vous fournir le meilleur service.<\/li>\n<li>Pour utiliser et b\u00e9n\u00e9ficier de notre service et de toutes ses fonctionnalit\u00e9s sur la base de nos conditions g\u00e9n\u00e9rales d&#8217;utilisation.<\/li>\n<li>Pour assurer la gestion des comptes utilisateurs et des Workspaces (ex : cr\u00e9ation de compte, acc\u00e8s au service et suppression des comptes) sur la base de nos conditions g\u00e9n\u00e9rales d&#8217;utilisation.<\/li>\n<li>Pour r\u00e9diger des commentaires sur la gestion de vos dossiers sur la base de nos conditions g\u00e9n\u00e9rales d&#8217;utilisation.<\/li>\n<li>Pour \u00e9changer avec notre service client via notre plateforme de service client et notre chat\/chatbot, sur la base de nos conditions g\u00e9n\u00e9rales d&#8217;utilisation et de notre int\u00e9r\u00eat l\u00e9gitime \u00e0 r\u00e9pondre au mieux \u00e0 vos demandes et r\u00e9clamations.<\/li>\n<li>Pour r\u00e9soudre les difficult\u00e9s que vous pourriez rencontrer dans l&#8217;utilisation de nos services lorsque vous contactez notre service support, sur la base de nos conditions g\u00e9n\u00e9rales d&#8217;utilisation et de notre int\u00e9r\u00eat l\u00e9gitime \u00e0 r\u00e9soudre vos probl\u00e8mes.<\/li>\n<li>Pour acc\u00e9der \u00e0 votre cookie de session LinkedIn, lorsque cela est strictement n\u00e9cessaire, afin de diagnostiquer et de r\u00e9soudre les probl\u00e8mes techniques affectant votre compte lorsque vous ouvrez un ticket aupr\u00e8s de notre \u00e9quipe support. Sur la base de nos conditions g\u00e9n\u00e9rales d&#8217;utilisation, de notre int\u00e9r\u00eat l\u00e9gitime \u00e0 assurer la qualit\u00e9 et la continuit\u00e9 de nos services, et sous r\u00e9serve de votre consentement explicite pr\u00e9alable.<\/li>\n<li>Pour assurer la gestion des abonnements, des paiements en ligne et de la facturation, sur la base de nos conditions g\u00e9n\u00e9rales d&#8217;utilisation et de notre int\u00e9r\u00eat l\u00e9gitime \u00e0 obtenir une contrepartie \u00e0 la fourniture de nos services.<\/li>\n<li>Pour recevoir nos emails techniques (ex : modification de mots de passe, etc.) indispensables au bon fonctionnement de notre service sur la base de nos conditions g\u00e9n\u00e9rales d&#8217;utilisation.<\/li>\n<li>Pour pouvoir t\u00e9l\u00e9charger et importer des documents sur notre plateforme sur la base de nos conditions g\u00e9n\u00e9rales d&#8217;utilisation.<\/li>\n<li>Pour garantir et renforcer la s\u00e9curit\u00e9 et la qualit\u00e9 de nos services au quotidien (ex : statistiques, s\u00e9curit\u00e9 des donn\u00e9es, etc.) sur la base des obligations l\u00e9gales pesant sur nous, de nos conditions g\u00e9n\u00e9rales d&#8217;utilisation, de notre int\u00e9r\u00eat l\u00e9gitime \u00e0 assurer le bon fonctionnement de nos services et de nos obligations l\u00e9gales et contractuelles relatives \u00e0 la s\u00e9curit\u00e9 de nos services et des donn\u00e9es que nous traitons.<\/li>\n<li>Pour vous adresser des enqu\u00eates de satisfaction ou vous demander votre avis sur nos services, sur la base de notre int\u00e9r\u00eat l\u00e9gitime \u00e0 am\u00e9liorer nos services.<\/li>\n<li>Pour recevoir notre newsletter, nos emails marketing et commerciaux ainsi que des campagnes publicitaires personnalis\u00e9es relatives \u00e0 nos services (Ads), sur la base de notre int\u00e9r\u00eat l\u00e9gitime \u00e0 entretenir une relation avec nos utilisateurs, en vous permettant de vous y opposer \u00e0 tout moment.<\/li>\n<li>Pour mesurer les ouvertures de mails, personnaliser le contenu des messages, adapter la fr\u00e9quence d&#8217;envoi et le canal de communication, avec des pixels de suivi. Ce traitement est bas\u00e9 sur votre consentement.<\/li>\n<li>Pour organiser des webinars et animer notre communaut\u00e9, sur la base de notre int\u00e9r\u00eat l\u00e9gitime \u00e0 fid\u00e9liser nos utilisateurs.<\/li>\n<li>Pour suivre et commenter nos publications sur notre communaut\u00e9, l&#8217;academy, les r\u00e9seaux sociaux et les plateformes de partage de vid\u00e9os, sur la base de notre int\u00e9r\u00eat l\u00e9gitime \u00e0 disposer d&#8217;une page d\u00e9di\u00e9e sur ces sites et \u00e0 vous permettre d&#8217;utiliser le produit de mani\u00e8re optimale.<\/li>\n<li>Pour assurer la gestion du programme d&#8217;affiliation sur la base des conditions g\u00e9n\u00e9rales du programme d&#8217;affiliation.<\/li>\n<li>Pour vous fournir un support et une assistance externes dans l&#8217;utilisation de toutes les fonctionnalit\u00e9s de PhantomBuster, sur la base de notre int\u00e9r\u00eat l\u00e9gitime \u00e0 vous offrir le meilleur service.<\/li>\n<li>Pour candidater \u00e0 un poste au sein de The Phantom Company, sur la base des \u00e9changes que nous avons avec vous durant le processus de recrutement, de notre int\u00e9r\u00eat l\u00e9gitime \u00e0 recruter et s\u00e9lectionner des candidats et des mesures pr\u00e9contractuelles (contrat de travail).<\/li>\n<li>Pour g\u00e9rer les \u00e9ventuels litiges ou pr\u00e9-contentieux, lutter contre la fraude ou les usages abusifs de notre plateforme, ou encore pour respecter certaines obligations l\u00e9gales nous incombant, sur la base de notre int\u00e9r\u00eat l\u00e9gitime \u00e0 nous d\u00e9fendre en cas de r\u00e9clamation ou de litige, et d&#8217;obligations l\u00e9gales.<\/li>\n<\/ul>\n<p>Vos donn\u00e9es sont collect\u00e9es directement aupr\u00e8s de vous lorsque vous utilisez nos services et nous nous engageons \u00e0 ne traiter vos donn\u00e9es que pour les raisons d\u00e9crites pr\u00e9c\u00e9demment.<\/p>\n<h2>Quelles donn\u00e9es personnelles traitons-nous et pour combien de temps ?<\/h2>\n<p>Nous avons r\u00e9sum\u00e9 ci-apr\u00e8s les cat\u00e9gories de donn\u00e9es personnelles ainsi que leurs dur\u00e9es respectives de conservation :<\/p>\n<ul>\n<li>Donn\u00e9es d&#8217;identification professionnelles relatives \u00e0 la gestion des comptes et des Workspaces (ex : nom, pr\u00e9nom, poste, entreprise, etc.) et coordonn\u00e9es (ex : adresse email et t\u00e9l\u00e9phone professionnel, etc.) conserv\u00e9es pendant toute la dur\u00e9e de la fourniture du service \u00e0 laquelle s&#8217;ajoutent les d\u00e9lais de prescription l\u00e9gaux, qui sont g\u00e9n\u00e9ralement de 5 ans.<\/li>\n<li>Donn\u00e9es d&#8217;ordre \u00e9conomique et financier (telles que les coordonn\u00e9es bancaires ou les informations de facturation) conserv\u00e9es pendant la dur\u00e9e n\u00e9cessaire au traitement de la transaction et \u00e0 la gestion de la facturation. Cette dur\u00e9e peut \u00eatre prolong\u00e9e conform\u00e9ment aux obligations l\u00e9gales, notamment \u00e0 des fins comptables (10 ans, ou 5 ans en cas de litige). The Phantom Company n&#8217;a acc\u00e8s qu&#8217;aux quatre derniers chiffres de votre num\u00e9ro de carte bancaire, au nom du titulaire de la carte et \u00e0 la date d&#8217;expiration, \u00e0 des fins de v\u00e9rification ou d&#8217;identification.<\/li>\n<li>Donn\u00e9es d&#8217;identification professionnelles collect\u00e9es \u00e0 des fins de marketing et de publicit\u00e9 conserv\u00e9es jusqu&#8217;\u00e0 votre d\u00e9sinscription\/opposition, ou jusqu&#8217;\u00e0 la suppression de votre compte.<\/li>\n<li>Donn\u00e9es relatives aux messages que vous publiez au sein de la communaut\u00e9 conserv\u00e9es pendant trois ans \u00e0 compter de leur publication.<\/li>\n<li>Donn\u00e9es relatives \u00e0 votre identification en tant qu&#8217;affili\u00e9 de la soci\u00e9t\u00e9 conserv\u00e9es pendant toute la dur\u00e9e de la relation commerciale. S&#8217;y ajoutent les d\u00e9lais de prescription l\u00e9gaux, qui sont g\u00e9n\u00e9ralement de 5 ans.<\/li>\n<li>Adresse email pour recevoir notre newsletter conserv\u00e9e jusqu&#8217;\u00e0 votre d\u00e9sinscription de la newsletter.<\/li>\n<li>La date de la derni\u00e8re ouverture d&#8217;email est conserv\u00e9e et mise \u00e0 jour \u00e0 chaque nouvelle ouverture, la date pr\u00e9c\u00e9dente \u00e9tant \u00e9cras\u00e9e.<\/li>\n<li>Donn\u00e9es de connexion (ex : logs, adresse IP, etc.) conserv\u00e9es pendant une dur\u00e9e de 1 an.<\/li>\n<li>Donn\u00e9es de cookie de session LinkedIn consult\u00e9es \u00e0 des fins de support conserv\u00e9es uniquement pendant la dur\u00e9e n\u00e9cessaire \u00e0 la r\u00e9solution du probl\u00e8me technique concern\u00e9, et pour la seule dur\u00e9e de l&#8217;intervention de support.<\/li>\n<li>Donn\u00e9es fournies dans votre CV\/lettre de motivation ou leur \u00e9quivalent num\u00e9rique conserv\u00e9es pendant toute la dur\u00e9e du processus de recrutement et pendant deux ans apr\u00e8s le dernier contact, ou jusqu&#8217;\u00e0 ce que vous en demandiez la suppression.<\/li>\n<li>Les cookies et traceurs sont g\u00e9n\u00e9ralement conserv\u00e9s pendant une dur\u00e9e de 13 mois (voir notre politique cookies pour plus d&#8217;informations).<\/li>\n<\/ul>\n<p>A l&#8217;expiration des dur\u00e9es de conservation applicables, la suppression de vos donn\u00e9es personnelles est irr\u00e9versible et nous ne pourrons plus vous les communiquer pass\u00e9 ce d\u00e9lai. Tout au plus, nous pouvons uniquement conserver des donn\u00e9es anonymes \u00e0 des fins de statistiques.<\/p>\n<p>Veuillez \u00e9galement noter que, afin de nous prot\u00e9ger en cas de litige, nous avons pour obligation de conserver l&#8217;int\u00e9gralit\u00e9 des donn\u00e9es vous concernant pendant toute la dur\u00e9e de prescription des actions en justice, m\u00eame apr\u00e8s l&#8217;expiration des dur\u00e9es de conservation d\u00e9crites pr\u00e9c\u00e9demment.<\/p>\n<h2>De quels droits disposez-vous pour contr\u00f4ler l\u2019usage de vos donn\u00e9es personnelles ?<\/h2>\n<p>La r\u00e9glementation applicable en mati\u00e8re de protection des donn\u00e9es vous octroie des droits sp\u00e9cifiques que vous pouvez exercer, \u00e0 tout moment et gratuitement, afin de contr\u00f4ler l\u2019usage que nous faisons de vos donn\u00e9es.<\/p>\n<ul>\n<li>Droit d\u2019acc\u00e8s et de copie de vos donn\u00e9es personnelles d\u00e8s lors que cette demande n\u2019est pas en contradiction avec le secret des affaires, la confidentialit\u00e9, ou encore le secret des correspondances.<\/li>\n<li>Droit de rectification de donn\u00e9es personnelles qui seraient erron\u00e9es, obsol\u00e8tes ou incompl\u00e8tes.<\/li>\n<li>Droit de demander l\u2019effacement (\u201cdroit \u00e0 l\u2019oubli\u201d) de vos donn\u00e9es personnelles qui ne seraient pas essentielles au bon fonctionnement de nos services.<\/li>\n<li>Droit \u00e0 la limitation de vos donn\u00e9es personnelles qui permet de photographier l\u2019utilisation de vos donn\u00e9es en cas de contestation sur la l\u00e9gitimit\u00e9 d\u2019un traitement.<\/li>\n<li>Droit \u00e0 la portabilit\u00e9 de vos donn\u00e9es qui vous permet de r\u00e9cup\u00e9rer une partie de vos donn\u00e9es personnelles afin de les stocker ou les transmettre facilement d\u2019un syst\u00e8me d\u2019information \u00e0 un autre.<\/li>\n<li>Droit de donner des directives sur le sort de vos donn\u00e9es en cas de d\u00e9c\u00e8s soit par votre interm\u00e9diaire, soit l\u2019interm\u00e9diaire d\u2019un tiers de confiance ou d\u2019un ayant-droit.<\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<p>Pour qu\u2019une demande soit prise en compte, il est imp\u00e9ratif qu\u2019elle soit effectu\u00e9e directement par vous \u00e0 l\u2019adresse dpo@thephantomcompany.com. Toute demande qui n\u2019est pas effectu\u00e9e de cette mani\u00e8re ne peut pas \u00eatre trait\u00e9e.<\/p>\n<p>Les demandes ne peuvent pas \u00e9maner d\u2019une autre personne que vous ou votre repr\u00e9sentant d\u00fbment autoris\u00e9. Nous pouvons donc vous demander la communication d\u2019une preuve d\u2019identit\u00e9 ou de votre autorisation ou pouvoir en cas de doute sur l\u2019identit\u00e9 du demandeur.<\/p>\n<p>Nous r\u00e9pondrons \u00e0 votre demande dans les meilleurs d\u00e9lais avec pour limite un d\u00e9lai maximum de trois mois \u00e0 compter de sa r\u00e9ception dans le cas o\u00f9 la demande est techniquement complexe ou si nous recevons de nombreuses demandes au m\u00eame moment.<\/p>\n<p>Veuillez noter que nous pouvons toujours refuser de r\u00e9pondre \u00e0 toute demande excessive ou infond\u00e9e notamment au regard de son caract\u00e8re r\u00e9p\u00e9titif.<\/p>\n<h2>Qui peut avoir acc\u00e8s \u00e0 vos donn\u00e9es personnelles ?<\/h2>\n<p>Vos donn\u00e9es personnelles sont trait\u00e9es par <strong>nos \u00e9quipes<\/strong> et par <strong>nos prestataires techniques <\/strong>dans l&#8217;unique but de faire fonctionner notre service.<\/p>\n<p>Nous pr\u00e9cisons que nous contr\u00f4lons tous nos prestataires techniques avant de les recruter afin de s&#8217;assurer qu&#8217;ils respectent scrupuleusement les r\u00e8gles applicables en mati\u00e8re de protection des donn\u00e9es personnelles.<\/p>\n<p>PAR AILLEURS, NOUS VOUS GARANTISSONS QUE NOUS NE VENDRONS JAMAIS VOS DONNEES A DES TIERS.<\/p>\n<h2>Vos donn\u00e9es personnelles peuvent-elles \u00eatre transf\u00e9r\u00e9es en dehors de l&#8217;Union europ\u00e9enne ?<\/h2>\n<p>Les donn\u00e9es personnelles trait\u00e9es par notre plateforme PhantomBuster sont exclusivement h\u00e9berg\u00e9es sur des serveurs situ\u00e9s au sein de l&#8217;Union europ\u00e9enne.<\/p>\n<p>Par ailleurs, nous faisons notre maximum pour n&#8217;utiliser que des outils techniques dont les serveurs sont \u00e9galement situ\u00e9s au sein de l\u2019Union europ\u00e9enne. Si toutefois cela n&#8217;\u00e9tait pas le cas, nous veillons scrupuleusement \u00e0 ce qu\u2019ils mettent en \u0153uvre les garanties appropri\u00e9es requises pour assurer la confidentialit\u00e9 et la protection de vos donn\u00e9es personnelles.<\/p>\n<h2>Comment prot\u00e9geons-nous vos donn\u00e9es personnelles ?<\/h2>\n<p>Nous mettons en \u0153uvre les moyens techniques et organisationnels suivants pour garantir la s\u00e9curit\u00e9 de vos donn\u00e9es personnelles au quotidien et, en particulier, pour lutter contre tout risque de destruction, perte, alt\u00e9ration, ou divulgation.<\/p>\n<p>Nos syst\u00e8mes d&#8217;h\u00e9bergement b\u00e9n\u00e9ficient d&#8217;un chiffrement syst\u00e9matique, d&#8217;un cloisonnement r\u00e9seau et d&#8217;un contr\u00f4le d&#8217;acc\u00e8s strict bas\u00e9 sur les r\u00f4les. Les connexions sensibles sont journalis\u00e9es, les mots de passe sont chiffr\u00e9s et des sauvegardes s\u00e9curis\u00e9es sont r\u00e9alis\u00e9es r\u00e9guli\u00e8rement. L&#8217;acc\u00e8s aux donn\u00e9es est soumis \u00e0 des proc\u00e9dures d&#8217;habilitation rigoureuses, avec une authentification renforc\u00e9e (MFA) et le respect du principe du moindre privil\u00e8ge.<\/p>\n<p>Nos \u00e9quipes appliquent r\u00e9guli\u00e8rement les correctifs de s\u00e9curit\u00e9, r\u00e9alisent des audits et des tests d&#8217;intrusion, et ont mis en place un programme de bug bounty. La confidentialit\u00e9 est garantie contractuellement et l&#8217;ensemble des collaborateurs re\u00e7oit une formation r\u00e9guli\u00e8re au RGPD et \u00e0 la cybers\u00e9curit\u00e9.<\/p>\n<p>Enfin, nous surveillons en continu l&#8217;\u00e9tat de s\u00e9curit\u00e9 de notre infrastructure et avons mis en place un plan de gestion des incidents afin de prot\u00e9ger vos donn\u00e9es en toutes circonstances.<\/p>\n<h2>Utilisons-nous des cookies lorsque vous naviguez sur notre plateforme ?<\/h2>\n<p>Nous vous informons que nous utilisons des cookies lorsque vous naviguez sur notre plateforme. Pour plus d&#8217;informations, nous vous invitons \u00e0 consulter notre Politique cookies.<\/p>\n<h2>Qui pouvez-vous contacter pour obtenir plus d\u2019informations sur l&#8217;utilisation de vos donn\u00e9es personnelles ?<\/h2>\n<p>Pour garantir au mieux la protection et l&#8217;int\u00e9grit\u00e9 de vos donn\u00e9es, nous avons officiellement nomm\u00e9 un D\u00e9l\u00e9gu\u00e9 \u00e0 la protection des donn\u00e9es (\u201cDPO\u201d) ind\u00e9pendant aupr\u00e8s notre autorit\u00e9 de contr\u00f4le.<\/p>\n<p>Vous pouvez \u00e0 tout moment et gratuitement contacter notre DPO \u00e0 l&#8217;adresse dpo@thephantomcompany.com afin d&#8217;obtenir plus d&#8217;informations ou de d\u00e9tails sur la mani\u00e8re dont nous traitons vos donn\u00e9es.<\/p>\n<h2>Comment pouvez-vous contacter la CNIL ?<\/h2>\n<p>Vous pouvez \u00e0 tout moment contacter la \u201cCommission nationale de l&#8217;informatique et des libert\u00e9s\u201d ou \u201cCNIL\u201d aux coordonn\u00e9es suivantes : Service des plaintes de la CNIL, 3 place de Fontenoy \u2013 TSA 80751, 75334 Paris Cedex 07 ou par t\u00e9l\u00e9phone au 01.53.73.22.22.<\/p>\n<h2>La Politique de confidentialit\u00e9 peut-elle \u00eatre modifi\u00e9e ?<\/h2>\n<p>Nous sommes susceptibles de modifier notre Politique de confidentialit\u00e9 \u00e0 tout moment pour l\u2019adapter aux nouvelles exigences l\u00e9gales ainsi qu\u2019aux nouveaux traitements que nous pourrions mettre en \u0153uvre dans le futur.<\/p>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>English version What is the purpose of our Privacy Policy? The Phantom Company, which manages the PhantomBuster platform, attaches great importance to the protection and confidentiality of your personal data, which we consider to be a guarantee of our professionalism and trustworthiness. As such, our Privacy Policy clearly demonstrates our commitment to ensuring that The [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-130","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/phantombuster.com\/legal\/wp-json\/wp\/v2\/pages\/130","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/phantombuster.com\/legal\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/phantombuster.com\/legal\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/phantombuster.com\/legal\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/phantombuster.com\/legal\/wp-json\/wp\/v2\/comments?post=130"}],"version-history":[{"count":32,"href":"https:\/\/phantombuster.com\/legal\/wp-json\/wp\/v2\/pages\/130\/revisions"}],"predecessor-version":[{"id":541,"href":"https:\/\/phantombuster.com\/legal\/wp-json\/wp\/v2\/pages\/130\/revisions\/541"}],"wp:attachment":[{"href":"https:\/\/phantombuster.com\/legal\/wp-json\/wp\/v2\/media?parent=130"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}